It’s simple really. Most advertising talks about the client, the product or to the cleverness of the ad agency. As a customer who only really cares about my own needs, that (like most advertising) is easy to ignore. There is a really simple fix:
Quit talking about yourself.
Effective, moving, inspiring, sales-producing advertising is all about the viewer, the listener, the reader — the customer. Great advertising delivers a big idea in an entertaining way that delivers “how-to” and hope to the customer. Not the product. Not the clever copywriter. Not the marketing committee. The customer’s concerns are the only things that really matter.